**We do not offer exchanges or give refunds for wrongful purchases once the Product Activation Key is sent, as it is the buyer's responsibility to check the system requirements of any product prior to purchase. If necessary, we will put you directly in contact with the manufacturer for further support. We will do everything in our power to troubleshoot with you in order to help you get started. If you are unable to complete a download or access an application, please contact ITFactory customer service for assistance.

For more information please contact us at you purchase a software download and we (or the Publisher) have sent you the product activation code, you are responsible for downloading (if applicable) and confirming your ability to access the software, and bear all risk of loss after downloading the application or receiving the license key, including any loss due to a computer or hard drive malfunction. Protects against vulnerabilities for which a patch has not yet been released or deployed.All software products delivered electronically (downloads) are final sale once the product activation key has been sent, except in the case of defective items. Improves detection of Common Vulnerabilities and Exposures (CVEs) on widely used protocols such as SMB, RPC and RDP. Enables you to create rules for user groups to comply with your company policies. gaming, social networking, shopping and others. Lets you define trusted networks, making all other connections, such as to public Wi-Fi, in ‘strict’ mode by default. Prevents unauthorised access to your company network providing anti-hacker protection and data exposure prevention. Protects end users from attempts by fake websites to acquire sensitive information such as usernames, passwords or banking and credit card details. Strengthens protection against targeted attacks and previously unknown exploits, i.e. Monitors process behaviors and looks for suspicious activities typical of exploits. Strengthens security of applications such as web browsers, PDF readers, email clients or MS office components, which are commonly exploited. Exploit Blocker – Fighting Targeted Attacks

Eset endpoint protection